Your Security is Our Priority

We provide an enterprise-grade, secure platform for buyers and sellers. Your data and transactions are protected at every step.

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Platform Security & Infrastructure

Our platform is built on a secure and resilient infrastructure, featuring continuous monitoring and a detailed incident response plan to keep your data safe.
Certified Security Standards
Our platform is ISO/IEC 27001 certified, and we continuously enhance our security framework to protect your data.
End-to-End Encryption
All data is encrypted in transit (TLS 1.2) and at rest (AES-256) to ensure your information is always secure.
Continuous Security Testing
We conduct regular third-party penetration testing to proactively identify and resolve potential vulnerabilities.
Real-Time Monitoring
Our systems are monitored 24/7, with real-time updates available at status.marketplacehub.com.
Automated Backup Systems
We have automated backup systems, business continuity, and disaster recovery plans to ensure your data is never lost.
Incident Response
Our incident response procedures are aligned with ISO 27001 requirements to ensure swift and effective action.

Identity & Access Management

We provide robust tools to control who can access your account and data, including SSO, 2FA, and role-based permissions.
Enterprise Authentication
We support Single Sign-On (SSO) and SAML options for secure and easy authentication.
Role-Based Access Controls (RBAC)
Our platform includes Owner, Admin, and User roles with granular permissions to control access to your account.
Workspace Isolation
Your data is completely separated from other users and projects at the workspace level.
Session Security
We enforce automatic timeout policies and secure session management to protect your account from unauthorized access.
Active Tracking
All data-related activities are tracked for security reviews and compliance verification.
Two-Factor Authentication (2FA)
Protect your account and data with an extra layer of security using two-factor authentication.

Privacy & Compliance

We are GDPR compliant and adhere to global privacy laws. You have full control over the data you share with us.
GDPR Compliant
We are fully committed to GDPR compliance and have a dedicated Data Protection Officer. A DPA is available upon request.
Global Privacy Frameworks
We comply with major privacy laws, including CCPA/CPRA, LGPD (Brazil), PIPEDA (Canada), APPI (Japan), and the Privacy Act (Australia).
PCI DSS Compliant
Our infrastructure is PCI DSS compliant to ensure secure payment processing.
Data Control
We provide tools and APIs that allow you to manage and delete your data as needed.
Data Subject Rights
We fully support your rights to access, delete, and port your data.
Accessibility & Privacy
Our platform is designed to be accessible and is compliant with WCAG 2.1 Level AA.

Frequently Asked Questions

Here are some common questions about our security and privacy practices.

Yes, your payment information is secure. We are PCI DSS compliant, which means we follow strict industry standards for handling credit card information. Your payment details are always encrypted and processed in a secure environment.
We protect your personal data through a combination of encryption, access controls, and regular security testing. We are GDPR compliant and adhere to global privacy laws, so you can be confident that your data is handled with the utmost care.
We use a variety of tools and techniques to detect and prevent fraud on our platform. We monitor transactions for suspicious activity and have a dedicated team that investigates and responds to potential fraud cases.

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