We'd rather you reached the right place first time than filled in a form and waited, so here's who handles what. We're a small team building in Kyiv — mail gets read.
Whether the platform fits how you sell, what a migration looks like, pricing for a larger catalogue, or anything you'd like demonstrated before committing.
[email protected]If you're already using MarketplaceHub, the help centre covers setup, connecting a channel, imports and the day-to-day. Signed-in support goes through the app.
Open the help centreAccess, correction or deletion requests, and any question about how we handle your data. What we hold and why is set out in our privacy policy, linked in the footer.
[email protected]A complaint, a billing problem, or anything about the service you're unhappy with. If you think the platform itself is down, check the status page first.
[email protected]Two things worth checking first, because they answer the two most common questions without waiting on us.
status.marketplacehub.com reports the platform itself. Problems with your own feeds, connections and jobs show up as alerts inside the app instead — see alerts & monitoring.
Each capability has a page of its own under features, and each channel under integrations — including the limits, not just the highlights.
Security covers compliance and how connections are authorised — we never hold your marketplace password. For a specific data request, use the privacy address above.
Connect Amazon, eBay, Shopify and Etsy in minutes. Centralize inventory, automate listings, and let AI handle the busywork — so you can focus on selling more.
Amazon
8 active
eBay
6 active
Shopify
5 active
Etsy
3 active
