MarketplaceHub's use and transfer to any other app of information received from Google APIs will adhere
to the
Google API Services User Data Policy,
including the Limited Use requirements.
Google, Google Shopping and Google Merchant Center are trademarks of Google LLC. MarketplaceHub uses
Google's APIs but is not endorsed or certified by Google.
1. AUTHORISATION
A merchant connects their own Google Merchant Center account to MarketplaceHub through Google's
official OAuth 2.0 sign-in. The merchant signs in on Google's own pages and approves what we ask for:
-
Manage your product listings and accounts for Google Shopping
(
https://www.googleapis.com/auth/content), so we can send the merchant's products to
their Merchant Center account and read back Google's review of them.
-
Your Google account ID and email address (
openid, email),
so we can show which Google sign-in a store uses ("Connected as").
We never ask for, receive or store a Google password. A merchant can remove our access at any time at
myaccount.google.com/permissions;
the store then shows as disconnected in MarketplaceHub.
2. WHAT WE READ
- The Merchant Center accounts the merchant can manage, with their names, so they can pick one.
- The account's website and whether it is claimed, because Google shows products only for a claimed website.
- The account's data sources, to find the one MarketplaceHub made and to warn when another source may send the same products.
- Account issues that can stop products from showing, so we can tell the merchant.
- Google's review of the products MarketplaceHub sent: approved or not, and the reasons, in each country.
- The account's daily API quota, so we stay within it.
3. WHAT WE WRITE
-
One data source per store, named "MarketplaceHub" with the store's country. Everything we send goes
there.
-
The merchant's own products from their MarketplaceHub catalogue: title, description, product page
link, images, price, availability, identifiers (such as GTIN, brand and MPN), category, product
attributes, and custom labels for stock level and how new a product is.
- Changes to price and availability, and the removal of products the merchant removes.
- The removal of that data source when the merchant disconnects the store, so its products leave Google.
We do not change the merchant's other data sources, account settings, website, shipping, tax or users.
4. HOW WE USE IT
We use Google user data only to provide the Google Shopping features the merchant sees in
MarketplaceHub: publishing their products, keeping price and availability current, and showing Google's
review and any problems to fix. In line with the Limited Use requirements:
- We do not sell Google user data, and we do not transfer it to anyone except as needed to provide these features, for security, or to comply with the law.
- We do not use it for advertising, including retargeting, personalised or interest-based ads.
- We do not use it to develop, improve or train AI or machine-learning models.
-
Our staff do not read it, except with the merchant's permission (for example, to answer a support
request), for security, to comply with the law, or in aggregated form for running the service.
When a merchant asks MarketplaceHub's assistant about their listings, the assistant may read Google's
review of those listings to answer them. The assistant runs on Microsoft Azure AI, which does not use
this data to train its models (see section 6 of our Privacy Policy).
If a merchant connects their own AI assistant to MarketplaceHub, that assistant reads the same
information at the merchant's direction, under the merchant's agreement with its provider.
5. STORAGE AND RETENTION
-
Google access tokens are encrypted with a key that belongs to the merchant's own MarketplaceHub
account before they are stored, and are used only to act for that merchant's stores.
-
When a merchant disconnects a store, we delete its MarketplaceHub data source in Merchant Center and
stop calling Google for it. When no other store of theirs uses the same Google sign-in, we delete the
tokens too.
-
The Google account ID and email address are kept with the merchant's account to show which sign-in a
store used, and Google's review of a product is kept with that product. Both are deleted with the
product or the account, or on request.
