The term 'Etsy' is a trademark of Etsy, Inc. This Application uses Etsy's API, but is not endorsed or certified by Etsy.

1. AUTHORISATION

Sellers connect their own Etsy shop to MarketplaceHub through Etsy's official OAuth 2.0 flow. The seller signs in on Etsy's own pages and grants a scoped, revocable token to MarketplaceHub.

• We never ask for, receive or store Etsy account passwords.
• Access is granted by the shop owner, for their own shop, and can be revoked at any time from their Etsy account settings.
• We do not act on an Etsy account without that account holder's authorisation.

2. NO CREDENTIAL SHARING

API credentials and access tokens are never shared with, resold to, or sublicensed to any third party. Each seller's tokens are used solely to operate that seller's own shop on their behalf, within the scopes they approved.

MarketplaceHub's own public REST API exposes only the catalogue and order data held in a customer's MarketplaceHub account. It does not proxy the Etsy API and never exposes Etsy credentials or access tokens.

3. NO SCRAPING

We access Etsy data only through the official, documented Etsy API. We do not scrape etsy.com, and we do not use internal, private or undocumented endpoints.

4. CACHING AND REFRESH

We hold a seller's own shop data so they can manage it next to their other sales channels. We do not keep a copy of Etsy's public catalogue, and Etsy data is shown only to the seller who authorised the shop it came from.

• Listings are read when a seller connects their shop and whenever they ask for a pull. We do not crawl a shop on a standing schedule.
• Price and stock are refreshed only when the seller turns on real-time stock sync. That poll runs between every 10 minutes and every 6 hours, following how often the shop changes, and stops when the seller turns it off.
• Categories and listing attributes (Etsy's seller taxonomy) are refreshed on a recurring schedule, so the fields we offer match Etsy's current structure.
• When a seller disconnects, we destroy their Etsy access tokens and stop calling Etsy for that shop. What they already imported into their own MarketplaceHub account remains theirs, and is removed with the account or on request.

5. ATTRIBUTION

A listing sourced from Etsy keeps a link to the original item on Etsy, shown with the product's marketplace details, so the item on Etsy stays reachable from our interface.

6. DATA HANDLING

How we collect, store and process personal data is set out in our Privacy Policy and our Data Protection Policy.

7. CONTACT

Questions about this statement can be sent to [email protected].