COOKIE POLICY

Last updated November 5, 2026
1. WHAT COOKIES ARE

A cookie is a small file a website stores in your browser. This policy covers marketplacehub.com, our documentation and help sites, our sign-in pages and the MarketplaceHub app. They all share one choice, so you are asked once.

2. YOUR CHOICE

On your first visit we ask what you allow. Optional tags, such as Google Analytics and Microsoft Clarity, load only after you accept. If you reject them, or make no choice, they do not run.

Necessary cookies do not need your consent, because the site cannot work without them. Your choice lasts 12 months, and then we ask again. We also ask again if we change what we use cookies for.

3. COOKIES WE USE
Necessary

These keep the site working and your account safe. They cannot be switched off.

Cookie Set by What it does Lasts
mh_consent MarketplaceHub Remembers your cookie choices. 12 months
mh_theme MarketplaceHub Remembers the light or dark theme you picked. 12 months
mh_sidenav MarketplaceHub Remembers if the side menu is open. 12 months
mh_pricing_currency MarketplaceHub Remembers the currency you picked on the pricing page. 12 months
mh_account MarketplaceHub Remembers which account you are working in. 12 months
mh_device MarketplaceHub Recognises this device at sign-in, to protect your account. 12 months
mh.* MarketplaceHub Keeps your sign-in session and a marketplace connection you started. Session
idsrv* MarketplaceHub Keeps you signed in. Session
signin* MarketplaceHub Carries a sign-in that is in progress. Session
signout* MarketplaceHub Carries a sign-out that is in progress. Session
.AspNetCore.* MarketplaceHub Keeps you signed in and protects forms from forgery. Session
_GRECAPTCHA Google reCAPTCHA: protects our contact form from spam. Set on google.com. 6 months
Analytics

Google Analytics and Microsoft Clarity show us how the site is used, so we can improve it. Clarity can record your visit.

Cookie Set by What it does Lasts
_ga Google Google Analytics: tells visits apart. 2 years
_ga_* Google Google Analytics: keeps the state of a visit. 2 years
_clck Microsoft Clarity: tells visits apart. 12 months
_clsk Microsoft Clarity: joins the pages of one visit. 1 day
CLID Microsoft Clarity: recognises a browser across sites that use Clarity. Set on clarity.ms. 12 months
MUID Microsoft Microsoft's browser id, which Microsoft also uses for advertising. Set on clarity.ms and bing.com. 13 months
MR Microsoft Clarity: tells Microsoft when to refresh MUID. Set on clarity.ms and bing.com. 7 days
SM Microsoft Clarity: keeps MUID the same across Microsoft's sites. Set on clarity.ms. Session
ANONCHK Microsoft Clarity: a flag about MUID that is always 0, because Clarity does not advertise. Set on clarity.ms. Under 1 day
SRM_B Microsoft Microsoft's browser id, set next to MUID when Clarity runs. Set on bing.com. 13 months

A name ending in * covers every cookie that starts with it.

4. CHANGING YOUR CHOICE

You can change your choice at any time with the Cookie settings link at the bottom of our pages, or in the user menu of the app. If you take your consent back, we delete the optional cookies on our own sites and reload the page.

Cookies marked "Set on" another company's site are held by that company, so we cannot delete them. They stop being used by our sites when you take your consent back, and they stay in your browser until they expire or you delete them.

You can also block or delete cookies in your browser's settings. If you block necessary cookies, you may not be able to sign in.

5. THE RECORD OF YOUR CHOICE

The law asks us to be able to show what you chose, so we keep a record of each choice. It holds a random consent id, what you allowed, how you answered (accept all, reject all or your own selection), the version of this policy, the site you were on, your country and the date.

The record does not hold your IP address, your browser details or your account. We delete it after 13 months. Your consent id is shown in Cookie settings. Give it to us if you have a question about your choice, because we cannot find a record without it.

6. MORE INFORMATION

Our Privacy Policy explains how we handle personal data. If you have a question about cookies, please contact us.