Orders arrive from every channel you sell on and land in the same list, in the same shape. Ship them, cancel them, refund them and print for them from here — the marketplace is told for you.
Each marketplace has its own words for the same thing. Orders are pulled with their full status history and normalised, so the queue reads the same whichever channel the sale came from.
Enter ship date, carrier, service and tracking number and the marketplace is updated directly — so the buyer's notification and your metrics both fire on time.
Pick the reason the marketplace expects and cancel from here. No tab-hopping to find the right dropdown in someone else's seller portal.
Refund the whole order or set item price, item tax, shipping, shipping tax and promotions individually — in the order's own currency.
An order that leaves in three boxes shows three packages, each with its own status and tracking, and per-line statuses that follow them.
The list is on the left, the order is on the right, and you never lose your place in it.
One click to see only what's unshipped, only what's cancelled, or everything. Search by order id when a customer emails you about one.
Items, per-line status, packages, ship-to address and buyer contact — without expanding four accordions to find the postcode.
Orders are re-pulled on a schedule, so a status changed on the marketplace side shows up here too — this isn't a one-way snapshot.
Because orders live in the same platform as your pricing and stock, a sale can do more than sit in a list.
A new order is the freshest demand signal you get, so it can trigger an immediate repricing pass on that channel — inside your guardrails.
New-order digests arrive in the app, and by email if you want them there — so a quiet channel waking up doesn't wait for you to check.
Every call to a marketplace is logged with its request and response, so a disputed confirmation or refund is a question with an answer.
Which channels, which actions, and how the data stays honest.
No questions in this category.
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