Orders arrive within moments of a change on TikTok. Ship them with your own carrier, cancel or refund them, and answer buyers' cancel and return requests, without opening Seller Center.
In early access. It is built, and our team switches it on for your TikTok Shop store when you ask.
Ask for early accessTikTok tells us when an order changes, and we read it straight away. We also check on our own every 10 minutes to an hour, so nothing is missed.
A new order lowers your shared stock once, and your other channels get the new number. A cancelled order gives it back.
Each order shows the date TikTok expects delivery by, kept current on every read.
Confirm the shipment here with your carrier and tracking number.
The order says to ship it in TikTok Shop Seller Center, where the label is.
Shown with your other orders. TikTok ships it, so there is nothing to do.
Each action goes to TikTok from the order, and the result comes back to it.
Enter the carrier and the tracking number. The carrier must be one TikTok Shop accepts for the order.
Pick one of TikTok's reasons. A cancellation you start counts against your shop's seller-fault rate, and the order says so before you confirm.
You see TikTok's own refund amount before you confirm, and TikTok checks the order can be refunded first.
A buyer's request to cancel or return appears on the order. Approve or reject it there, before TikTok's deadline.
Which orders arrive, how fast, and what you can do from MarketplaceHub.
Start with Amazon, eBay, Etsy and Shopify today, and ask us to add TikTok Shop.
