Send the products you sell from the same catalog as your other channels. A product that is not ready says what is missing, and Google's decision shows for every country.
Google has its own rules for text, links, pictures and prices. We check them before a product is sent.
A variant has its own SKU, price, availability, barcode and pictures. All variants of a product share one group, so Google can show them as one product.
Sending a product again replaces its offer on Google. A retry or a second run cannot make a second copy. If you change a SKU, the old offer is removed first.
A barcode goes as a GTIN only when its digits really make one. Otherwise it is left out, instead of being sent for Google to disapprove.
If we cannot tell that your prices are in the currency of your Google store, products are held until you confirm it. Google would show a dollar price as euros.
You see the reason on the product, so you fix it in one place.
A title needs to be 150 characters or fewer. We never cut it for you. A description is required, and is cut at a word if it is over 5,000 characters.
A product needs at least one https picture and a price above 0. A missing price is never sent as 0.
Each product needs a page on your claimed website. We use a link you typed, the product's Shopify page, or your store's link pattern.
Where Google asks for them, clothing and accessories need colour, gender and age group, and clothes and shoes need a size.
Your store has a home country and, if you want, extra countries.
The home country sets the currency and language of your offers. Extra countries are other Google countries that take the same language. Google converts the price there.
After a product is sent, we read Google's decision soon after, and again about every 30 minutes while anything is waiting. The product shows it by country, such as "DE shown, AT in review".
If Google disapproves a product at home, it is marked "Disapproved by Google" with Google's reason, and you get a notice. A problem only in an extra country is shown, but does not take the home listing down.
Products go into a MarketplaceHub source in your account. Your other sources and your account settings are never changed.
Before a product is sent for the first time, we check whether another source already sends it. If so, we hold it and name that source. You never get a second copy.
When you remove a product from the channel, its offers are deleted from Google. When you disconnect, we delete our source, so its products leave Google right away.
Why a product is held, which link it needs, and what happens to your other sources.
No questions in this category.
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