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Shopify integration · Catalog sync

Import once. Your catalog keeps up.

Bring your store in once. After that, Shopify tells us when a product changes, so your catalog in MarketplaceHub follows your store without a new export.

Connect your Shopify store See what comes across
  • Read-only import
  • Changes arrive as they happen
  • Catch-up every 30 minutes
The first import

What comes across

Importing is read-only. Your store is not changed.

Products and variants

Each variant lands as its own product, with its SKU, price, stock and images. Only active products are imported.

Only what you choose

Import every product, or pick collections and tags. Before you start, a scan shows how many products are in scope, and how many your skip rules would drop.

Large stores

A big catalog is read with Shopify's bulk export. It is faster than asking for a few products at a time.

Categories

Your Shopify product types become folders in your category tree. Shopify's own product category is kept, and AI uses it to match each product to a marketplace category.

Each variant brings
  • SKU
  • Price
  • Stock
  • Images
Scan before you start
Collection: Summer Collection: Bags Tag: linen

Your store is written to only if you choose to publish products to it.

With Auto-Sync on

Then it keeps up by itself

Turn on Auto-Sync and we register product notices with Shopify, then run a first import.

  1. 1

    New and changed products

    When a product is created or updated, Shopify tells us. The product lands in your import workspace as an unprocessed row.

  2. 2

    Removed products

    Delete a product in Shopify and we take down the marketplace listing it created. Its rows leave the import workspace too.

  3. 3

    A catch-up every 30 minutes

    A notice can be missed. So we also read what changed since the last sync, twice an hour, for every store with Auto-Sync on.

  4. 4

    Sync now

    Want a full pull at once? Press Sync now on the Shopify card of your dashboard.

How changes reach MarketplaceHub
As it happens
Shopify sends a notice when a product is created, updated or deleted
Every 30 min
a catch-up pull, in case a notice was missed
When you ask
a full pull with Sync now
Source of truth

You decide who owns the catalog

Shopify can own your catalog, or share the work with your other sources.

Shopify, or another owner

Your choice

Product notices and the catch-up apply only while Shopify owns your catalog. If you give the catalog to another owner, Shopify's product changes are ignored.

Source of truth

Beside your other sources

One source of several

Shopify is one source among several. You can bring in CSV or URL feeds too, and join extra data onto the products Shopify brings.

Data import and feed linking
Guardrails

Built so no change gets lost

A missed notice is caught up. A delete is retried. A new product lands in your import workspace first.

A missed notice is caught

Every 30 minutes we read what changed since the last sync. A change Shopify did not tell us about still arrives.

Catch-up · 2 changed products found since the last sync

A delete is not lost

Taking down a listing runs as a job that is retried. If something fails, the delete is tried again.

Retrying · Remove listing for “Linen tote / Black”

Not straight to Amazon or eBay

A new or changed product lands in your import workspace first. Price and stock follow a separate path: Shopify inventory sync.

Unprocessed · Waiting in your import workspace

Questions about Shopify catalog sync

What is imported, how changes arrive, and what happens when you delete a product.

Still wondering?

Our team replies within a few hours, Mon–Fri.

Talk to us Read the docs

Does importing change anything in my Shopify store?
No. Importing is read-only: we copy your products into MarketplaceHub and leave your store as it is. Your store is written to only if you choose to publish products to it.

How fast does a change in Shopify reach MarketplaceHub?
With Auto-Sync on, Shopify sends us a notice when a product is created, updated or deleted, so the change arrives as it happens. A catch-up pull runs every 30 minutes in case a notice was missed.

Does a product change go straight to my Amazon or eBay listing?
No. A new or changed product lands in your import workspace first. Price and stock follow a separate path: see Shopify inventory sync.

What happens when I delete a product in Shopify?
Shopify tells us, and we take down the marketplace listing that product created and remove its rows from the import workspace. This runs as a job that is retried, so a delete is not lost if something fails.

Can I turn Auto-Sync off?
Yes. Turning it off removes the notices we registered in Shopify, and the 30-minute catch-up stops for that store.

More on the Shopify integration

Next Inventory sync with Shopify Give stock and price one owner, and choose which way they go. Before this Shopify overview Install the app once and sell your store's products anywhere. Feature Data import and feed linking Bring in CSV or URL feeds and join extra data onto your products.

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