We tell you if it breaks
If eBay starts refusing our calls, the cause is usually a withdrawn or expired consent. The connection is flagged in your dashboard and you are notified.
Needs attention · eBay UK refused our calls. Consent expired
Connecting is an OAuth consent between your eBay account and MarketplaceHub. You approve a named set of permissions on eBay’s own screen. You can withdraw them from Seller Hub whenever you like.
An eBay seller account you can sign in to.
It isn’t strictly required. But it gets the most from bulk listing and inventory features. Most sellers with more than a handful of listings are on one anyway.
The integration does not need an eBay Store subscription of its own.
Each account is authorised separately. Afterwards they are managed together, with listings, stock and orders kept apart per store.
Each store has its own consent. You manage them all from a single dashboard.
Three steps on eBay’s side, then you are back in MarketplaceHub.
Pick eBay as a channel and we send you to eBay’s own sign-in. The request is signed, so the page you land on can be trusted to be ours.
eBay lists what the app is asking for before you agree. Approving returns a scoped token. Your eBay password is never involved and never reaches us.
The store appears in your dashboard. Its category and item-specifics data begins importing, ready for the listing stage.
Each permission maps to something you asked the platform to do.
To read the listings you already have, create new ones from your catalogue, and revise price and quantity as they change.
To read and manage the shipping, payment and return policies your listings are published with. Terms do not have to be re-entered per item.
To pull your orders in and send shipping fulfilments back with their carrier and tracking number.
On eBay’s side, issuing a refund is a separate permission from fulfilment. We ask for it so refunds can be raised from the same order screen.
If eBay stops accepting our calls, you hear about it. Syncs do not fail quietly.
If eBay starts refusing our calls, the cause is usually a withdrawn or expired consent. The connection is flagged in your dashboard and you are notified.
Re-authorising runs the same consent flow and restores the existing connection. Your listings, policies and history stay exactly as they were.
Withdraw access from your eBay account settings at any time. Or pause the store in MarketplaceHub if you only want syncing to stop for a while.
What the consent covers and what stays under your control.
Connect Amazon, eBay, Shopify and Etsy in one place.