eBay eBay integration

Granting access

Connecting is an OAuth consent between your eBay account and MarketplaceHub. You approve a named set of permissions on eBay's own screen, and you can withdraw them from Seller Hub whenever you like.

What you need first

An eBay seller account you can sign in to. A Business account isn't strictly required, but it's what gets the most from bulk listing and inventory features — and it's what most sellers running more than a handful of listings are on anyway.

If you sell on more than one eBay site, each account is authorised separately and they're managed together afterwards, with listings, stock and orders kept apart per store.

Granting MarketplaceHub access to your eBay account

How the connection is made

Three steps on eBay's side, then you're back in MarketplaceHub.

1

Start from your dashboard

Pick eBay as a channel and we send you to eBay's own sign-in. The request is signed, so the page you land on can be trusted to be ours.

2

Approve on eBay

eBay lists what the app is asking for before you agree. Approving returns a scoped token — your eBay password is never involved and never reaches us.

3

Land back with us

The store appears in your dashboard and its category and item-specifics data begins importing, ready for the listing stage.

What the access covers

Each permission maps to something you asked the platform to do.

Listings & inventory

To read the listings you already have, create new ones from your catalogue, and revise price and quantity as they change.

Business policies

To read and manage the shipping, payment and return policies your listings are published with, so terms don't have to be re-entered per item.

Orders & fulfilment

To pull your orders in and send shipping fulfilments back with their carrier and tracking number.

Refunds

Issuing a refund is a separate permission on eBay's side from fulfilment, and it's asked for so refunds can be raised from the same order screen.

Staying connected — and disconnecting

We tell you if it breaks

If eBay starts refusing our calls — usually a withdrawn or expired consent — the connection is flagged in your dashboard and you're notified, rather than syncs failing quietly.

Reconnecting

Re-authorising runs the same consent flow and restores the existing connection. Your listings, policies and history stay exactly as they were.

Revoking

Withdraw access from your eBay account settings at any time, or pause the store in MarketplaceHub if you only want syncing to stop for a while.

FAQ · Updated weekly

Questions about access

What the consent covers and what stays under your control.

Still wondering?

Our team replies within a few hours, Mon–Fri.

01 Do you ever see my eBay password?
No. You sign in on eBay's own page and approve a named set of permissions; we receive a scoped, revocable token. The password stays between you and eBay, and revoking the token doesn't require changing it.
02 Can I connect more than one eBay account?
Yes — for example one for the US and one for the UK. Each is authorised separately and appears as its own store, with listings, stock and orders kept apart, all managed from a single dashboard.
03 What happens if I revoke access?
Syncing stops and the connection is marked disconnected. Nothing already imported into MarketplaceHub is deleted, so re-authorising later picks up where you left off rather than starting over.
04 Do I need an eBay Store subscription?
Not to connect. A Business account is what we recommend, because bulk listing and inventory features are aimed at sellers operating at that level, but the integration doesn't require a Store subscription of its own.

No questions in this category.

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