eBay eBay integration

Inventory sync on eBay

eBay judges you on the orders you cannot ship. Every eBay listing and variation draws on the same stock level as your other channels, and a change reaches eBay without a visit to Seller Hub.

One stock level, every listing

Products are matched on SKU, so one product has one number wherever it is listed.

An eBay item and its twin

An eBay listing and the same product on Amazon or Etsy share one stock level and one price, instead of two records that drift apart.

Every variation counted

Each variation comes in as its own product, with its own SKU, quantity and price. A size that sells out elsewhere is updated on eBay too.

A sale lowers it everywhere

A sale on another channel lowers the shared stock, and eBay gets the new number. A sale on eBay lowers it on every other channel. eBay has already counted its own.

How a change reaches eBay

Only price and quantity travel. Titles, photos, item specifics and policies stay as they are.

1

A number changes

A sale on another channel, a stock file or Shopify sync, or a price you approve in Smart Pricing.

2

The listing is flagged

Every eBay listing or variation whose price or quantity is now different is marked as waiting.

3

Sent in bulk

A frequent sweep gathers everything waiting and revises it with eBay in one batch, not one listing at a time.

4

eBay's answer is recorded

We follow each batch to its result and keep it against the listing it was about.

When something cannot be sent

Failures name the listing

A change eBay rejects comes back with eBay's reason, against its own listing. You do not find out weeks later from a stale price.

Never a price of zero

If a listing has no price anywhere, it is held back by name. We do not send eBay a zero. It is tried again on the next sweep.

eBay is a place stock goes to

eBay gives us no way to follow its stock or price changes, so eBay cannot own the number. The hub, Shopify, Etsy or a file feed can.

Inventory and price sync on every channel  ·  Choose who owns stock

FAQ · Updated weekly

Questions about stock and price on eBay

What is sent, how fast, and what happens when eBay says no.

Still wondering?

Our team replies within a few hours, Mon–Fri.

01 What exactly is sent to eBay?
Price and quantity, for listings that already exist. Titles, descriptions, photos and business policies are not touched. They travel only when you publish or revise a listing. See Listings.
02 How fast does a change reach eBay?
A sweep looks for waiting changes all the time and sends them as soon as it finds them, in one batch. eBay then processes the batch on its side, so allow a short while before the new number shows on eBay.
03 Can I update many listings at once?
Yes. Changes are gathered and revised in bulk, not listing by listing. That is the point of doing it here rather than in Seller Hub.
04 What if eBay rejects a change?
The result is kept against the listing, with eBay's own reason. A listing we could not even build a request for, such as one with no price, is held back with the reason and tried again on the next sweep.
05 Can eBay be the place my stock starts?
No. eBay does not let us follow its price or stock changes, so it cannot be the owner of either. Your hub, Shopify, Etsy or a file feed can. See Source of Truth.

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