Shipping fulfilments
Confirm a parcel with its carrier and tracking number. eBay records it as a shipping fulfilment, which moves the order to Shipped for the buyer.
eBay sales arrive beside every other channel you sell on. Everything you do with them goes back to eBay from the same screen: shipping, refunds and cancellations.
Orders are pulled in with their items, quantities, buyer notes and payment status.
After an order arrives, a buyer cancellation or a status change is still picked up. You are not left with a stale record here.
eBay orders sit next to your Amazon, Shopify and Etsy orders. The people packing boxes work one list, not a browser tab per marketplace.
Each action is pushed to eBay and reflected on the order here.
Confirm a parcel with its carrier and tracking number. eBay records it as a shipping fulfilment, which moves the order to Shipped for the buyer.
eBay’s unit is the package, not the line item. Items going in one box are confirmed together, which is how they will actually arrive.
Raise a refund with an eBay reason and an amount. The outcome is read from eBay’s response, not assumed. A refused refund never looks like a successful one.
Cancel an order you can’t fulfil. eBay cancels whole orders, not single lines, and the dialog tells you so before you commit.
Orders feed the same stock level your listings publish from. That stops the last unit selling twice and costing you a defect.
Orders are collected on their own schedule. Shipping confirmations go out as you mark parcels away, without anyone logging into Seller Hub.
New orders raise a notification. A quieter channel does not go unnoticed until someone thinks to check it.
What comes in, what goes back, and how eBay's own rules shape it.
Connect Amazon, eBay, Shopify and Etsy in one place.