Amazon Amazon integration

Ship your other channels' orders with Amazon

Multi-Channel Fulfillment (MCF): Amazon ships an eBay, Etsy, Shopify or Walmart order from your FBA stock, and the tracking goes back to the channel that sold it.

Multi-Channel Fulfillment is in early access. It is built, and our team switches it on for your Amazon store when you ask. Ask for early access

One order, start to finish

See the fee first

"Ship with Amazon" on the order asks Amazon what it would charge and when it would ship and deliver. Nothing is sent until you confirm.

Tracking goes back once

When Amazon ships the parcel, its carrier and tracking number go to the channel that sold the order, once, and the order moves to Shipped there.

Cancel before it is picked

Cancel the Amazon shipment from the order, or cancel the sale on its channel and Amazon is asked to stop. Amazon can stop only before it starts picking.

Sell your FBA stock

A store can take each SKU's quantity from FBA, updated every few hours, so it sells what Amazon holds. SKUs that are not in FBA keep your own stock.

By hand, or automatically

Each selling store is Off, Manual or Automatic. Manual: a person sends an order, or the public API or an AI assistant does (with a dry run, and your approval when you ask for it). Automatic: new orders go to Amazon only while Amazon's fee is at or below your fee cap, Amazon raises no problem and keeps the channel's ship-by date, and the day's cap is not reached. Any other order stays with you, and the order says why.

What each channel allows

Walmart allows MCF only in an unbranded box and without Amazon Logistics, so those are always set for Walmart orders. eBay orders block Amazon Logistics by default. Amazon needs each buyer's name and address: a Shopify store that does not share them with MarketplaceHub cannot send those orders. Amazon's own orders never go to MCF.

FAQ · Updated weekly

Questions about Multi-Channel Fulfillment

What it costs, when an order goes, and what Amazon needs.

Still wondering?

Our team replies within a few hours, Mon–Fri.

01 Who pays Amazon's fee?
You do: Amazon charges its MCF fee to your Amazon account. You see the fee and the dates before anything is sent, and an automatic store never sends an order whose fee is above your cap.
02 Can orders go to Amazon automatically?
Yes, per store. An order goes only while Amazon's fee is at or below your fee cap, Amazon keeps the channel's ship-by date, and the store's daily cap is not reached. Orders from before you turned it on are never sent, and an order that is not sent says why.
03 What does Multi-Channel Fulfillment need from Amazon?
Your Amazon store must grant MarketplaceHub fulfilment access, which Amazon asks you to approve once. The SKU must be in FBA, and the parcel must go to a country your Amazon store ships to.
04 How do I get it?
Multi-Channel Fulfillment is in early access: every store starts with it off, and our team switches it on for a store when you ask. Contact us with the Amazon store and the channels whose orders you want Amazon to ship.

No questions in this category.

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