Amazon integration · Multi-Channel Fulfillment Early access

Ship your other channels’ orders with Amazon

With Multi-Channel Fulfillment (MCF), Amazon ships an eBay, Etsy or Shopify order from your FBA stock. The tracking goes back to the channel that sold it.

  • Amazon’s fee shown first
  • Tracking back to the selling channel
  • Off, Manual or Automatic per store

In early access. It is built, and our team switches it on for your Amazon store when you ask.

Ask for early access
One order, start to finish

Quote, ship, track. All on the order.

Amazon packs and ships the parcel. You see the cost first, and the channel that sold it gets the tracking.

  1. 1

    See the fee first

    “Ship with Amazon” on the order asks Amazon what it would charge, and when it would ship and deliver. Nothing is sent until you confirm.

  2. 2

    Tracking goes back once

    When Amazon ships the parcel, its carrier and tracking number go to the channel that sold the order, once. The order moves to Shipped there.

  3. 3

    Cancel before it is picked

    Cancel the Amazon shipment from the order. Or cancel the sale on its channel, and Amazon is asked to stop. Amazon can stop only before it starts picking.

Per store

By hand, or automatically

Each selling store is Off, Manual or Automatic. You choose how much goes to Amazon without a person.

Off

Where every store starts

No order from this store goes to Amazon. Our team switches MCF on for a store when you ask.

Best when a channel should keep shipping its own orders.

Manual

One order at a time

A person sends an order. Or the public API or an AI assistant does, with a dry run, and your approval when you ask for it.

A person Public API AI assistant

Best when you want to look at each order before Amazon ships it.

Automatic

Inside your limits

New orders go to Amazon only while all of these are true:

  • Amazon’s fee is at or below your fee cap
  • Amazon raises no problem
  • Amazon keeps the channel’s ship-by date
  • The day’s cap is not reached
Stays with you · Amazon fee £5.10 is above your cap of £4.00
Any other order stays with you, and the order says why. Orders from before you turned Automatic on are never sent.
Stock

Sell what Amazon holds

A store can take each SKU’s quantity from FBA, updated every few hours. So it sells what Amazon holds. SKUs that are not in FBA keep your own stock.

What MCF needs from Amazon

Fulfilment access, approved once

Your Amazon store must grant MarketplaceHub fulfilment access. Amazon asks you to approve it once.

The SKU is in FBA

The SKU must be in FBA for Amazon to ship it.

A country your store ships to

The parcel must go to a country your Amazon store ships to.

Example · stock for your eBay store

Stock across your channels is set on the Inventory sync page.

What each channel allows

Each channel’s rules, built in

Not every channel lets Amazon ship its orders in the same way. These rules are applied for you.

eBay

eBay orders block Amazon Logistics by default.

Default · Amazon Logistics blocked

Shopify

Amazon needs each buyer’s name and address. A Shopify store that does not share them with MarketplaceHub cannot send those orders.

Not sent · Buyer address not shared by this store

Amazon

Amazon’s own orders never go to MCF.

Not for MCF · Amazon order

Questions about Multi-Channel Fulfillment

Costs, timing and what Amazon needs.

Still wondering?

Our team replies within a few hours, Mon–Fri.

Who pays Amazon’s fee?

You do: Amazon charges its MCF fee to your Amazon account. You see the fee and the dates before anything is sent, and an automatic store never sends an order whose fee is above your cap.

Can orders go to Amazon automatically?

Yes, per store. An order goes only while Amazon’s fee is at or below your fee cap, Amazon keeps the channel’s ship-by date, and the store’s daily cap is not reached. Orders from before you turned it on are never sent, and an order that is not sent says why.

What does Multi-Channel Fulfillment need from Amazon?

Your Amazon store must grant MarketplaceHub fulfilment access, which Amazon asks you to approve once. The SKU must be in FBA, and the parcel must go to a country your Amazon store ships to.

How do I get it?

Multi-Channel Fulfillment is in early access: every store starts with it off, and our team switches it on for a store when you ask. Contact us with the Amazon store and the channels whose orders you want Amazon to ship.

Let your FBA stock ship every channel’s orders

Connect Amazon, eBay, Shopify and Etsy in one place.

  • No hidden fees
  • Cancel anytime
  • Setup in 4 minutes